Orlando Health South Lake Hospital recently awarded two registered nurses with Daisy Awards for the compassionate care they provided to patients and their families.

Jackie Tria, RN, and Danielle Oster, RN, are nurses in the progressive care unit, where they care for patients who have come from the intensive care unit and are ready for care that is focused on rehabilitation.

Jackie Tria, RN

Jackie Tria, RN was nominated for alerting the rapid response team to provide quick intervention and treatment when she observed a patient’s deteriorating condition.

 “Jackie has the six Cs of a great nurse: caring, compassion, competence, communication, courage and commitment. I owe her a debt of gratitude for saving my husband,” the patient’s wife said.

Danielle Oster, RN was nominated by a fellow team member who saw her comfort a family whose loved

Danielle Oster, RN

one was in hospice care.  She also used her lunch break to get flowers for the patient’s room since the family had shared how much their loved one enjoyed flowers. She additionally fulfilled the family’s special requests to arrange keepsakes for them to have as a memento of their loved one.

“I’m immensely proud of both Jackie and Danielle not only for their extraordinary actions in these cases, but for the care they provide every day,” said Jaime Hamel, nursing operations manager. “They are richly deserving of this award and embody what it means to be compassionate.”

The Daisy Award was established in 1999 by the Daisy Foundation, an organization also founded that year to honor compassionate nurses, thereby reinforcing the importance of compassion in healthcare and shining a light on what is right with nursing. The award recognizes nurses for six specific qualities: 1) passion for nursing or the care provided, 2) empathy, 3) trust/teamwork of patient, family and peers, 4) admirable attributes, 5) love for patients and the nursing profession and 6) selflessness.

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