by Orlando Health
Orlando Health South Lake Hospital Emergency Room – Blue Cedar in Leesburg and Orlando Health South Lake Hospital Joe H. and Loretta Scott Emergency Room – Four Corners have been named 2025 Human Experience Guardian of Excellence Award®winners by Press Ganey, the global leader in healthcare experience solutions and services.
This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
“The freestanding emergency departments are critical resources when it comes to healthcare in Lake County, as they provide top-tier emergency and outpatient services closer to home for patients,” said Lance Sewell, president, Orlando Health South Lake Hospital. “This award is a testament to the high quality of care that our physicians and team members deliver at those sites, so our patients can rest assured their experience is our top priority.”
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
Located in Leesburg and Four Corners, the freestanding emergency departments operate 24 hours a day, seven days a week, and are staffed by board-certified emergency room physicians, registered nurses and a full support staff. Features include specialized resuscitation rooms, diagnostic imaging such as ultrasound, x-ray and computed tomography (CT), laboratory services and a helipad for air care transfers when needed. Outpatient services include diagnostic imaging, laboratory and outpatient rehabilitation.
About Orlando Health – Orlando Health is a private not-for-profit, integrated academic healthcare system with $14 billion of assets under management, that serves the southeastern United States – including Florida and Alabama – and Puerto Rico. With corporate offices in Orlando, Florida the system provides a complete continuum of care across a network of medical centers and institutes, community and specialty hospitals, physician practices, urgent care facilities, skilled nursing facilities, home healthcare, and long-term and behavioral health care services. Founded more than 100 years ago, Orlando Health’s mission is to improve the health and the quality of life of the individuals and communities we serve. The system provided nearly $2 billion in community impact in the form of community benefit programs and services, Medicare shortfalls, bad debt, community-building activities and capital investments in FY 24, the most recent period for which the information is available. For more information, visit orlandohealth.com, or follow us on LinkedIn, Facebook,Instagram and X.
